FAQ Vintage Vespa Spare Parts Sale by Officina Tonazzo

 

 

In this section, you will find all the frequently asked questions about Vespa spare parts, shipping, payments, Vespa Club discounts and Officina Tonazzo services. The answers are optimised to help you quickly find the most useful information on how to purchase original and aftermarket vintage Vespa spare parts.

 

Can I purchase parts for any Vespa model?

Yes, Officina Tonazzo offers parts for almost all Vespa models, from the most historic (such as the 98, 125 Primavera, and PX) to modern models. If you have any doubts about compatibility, you can contact us for assistance.

 

How can I tell if a spare part is compatible with my Vespa?

Each product page lists the main compatibility details. If you are unsure, we recommend providing the chassis number or exact model for verification.

 

Are the spare parts original or reproductions?

On the website, you will find both original Piaggio spare parts and high-quality reproductions. Each product specifies in the description whether it is original or aftermarket.

 

Do you also provide assistance with the installation of spare parts?

Yes, we provide installation diagrams for many components and technical advice on any spare parts via WhatsApp 049 796 6511 or email informazioni@officinatonazzo.it. However, we do not offer workshop/installation services, except for the commission of complete engines assembled by us.

 

Can I order spare parts that are not in stock?

Yes, some items that are not available can be ordered on request. Delivery times depend on the supplier and will be communicated by email.

 

Do you also ship abroad?

Yes, we ship internationally to many European countries. Costs and delivery times vary depending on the destination.

 

How can I track my shipment?

As soon as the package is handed over to the courier, you will receive an email with the tracking code to follow the delivery status.

 

Can I change or cancel an order I have already placed?

Orders can only be changed or cancelled before shipment. Please contact us as soon as possible.

 

VESPA SPARE PARTS SHIPPING INFO

 

What are the shipping costs for Vespa spare parts?

Shipping costs for original Vespa spare parts in Italy are £10.00. Average delivery times vary between 24 and 72 hours, depending on stock availability.

For bulky items, such as Vespa shields or frames, shipping costs £25.00.

All parcels are traceable. Find out all the details in the Shipping Costs section.

 

Do you ship Vespa spare parts abroad?

Yes, we ship Vespa spare parts throughout Europe. Costs and delivery times vary depending on the destination. You can request a personalised quote by contacting Officina Tonazzo via the Request Information page.

 

How can I track the shipment of my Vespa spare parts?

As soon as your order is shipped, you will receive an email with the tracking number. You can track the delivery of your Vespa spare parts in real time on the courier's website.

 

PAYMENT AND ORDER INFORMATION

 

What payment methods do you accept for Vespa spare parts orders?

Officina Tonazzo accepts PayPal, credit card, bank transfer and cash on delivery (only for the UK).

Payment by PayPal incurs a 4% commission, while cash on delivery has a fixed cost of £5.00.

All methods are secure and traceable.

 

Can I change or cancel an order for Vespa spare parts?

Yes, you can modify or cancel an order only before it is shipped. We recommend that you contact us as soon as possible by telephone or email to check the status of your order.

 

When will the goods be shipped if I pay by bank transfer?

The order will be processed as soon as the transfer is credited to Officina Tonazzo's account. To speed up the process, you can send the receipt by email.

 

VESPA CLUB AND DEALER DISCOUNTS

 

How can I obtain the Vespa Club discount on officinatonazzo.it?

Register on the website and send your Vespa Club card (front/back, current year) to informazioni@officinatonazzo.it. After verification, you will receive confirmation and activation of the discounted price list.

Vespa Club discounts only apply after activation and are not retroactive.

 

Do you offer discounts for workshops or Vespa parts dealers?

Yes, workshops and dealers with a VAT number can access a reserved price list. Simply send your Chamber of Commerce registration by email to informazioni@officinatonazzo.it to activate professional prices.

 

COMPATIBILITY AND QUALITY OF VESPA SPARE PARTS

 

How do I know if a Vespa spare part is compatible with my model?

Each product sheet indicates the compatible models.

If in doubt, we recommend that you provide the chassis number or the exact model of your Vespa for verification.

You can contact our team for free technical advice.

 

TONAZZO STORE

 

Where is the Officina Tonazzo store located?

The sales counter is located in Limena, in the province of Padua. You can purchase Vespa spare parts directly and receive personalised technical assistance.

 

What are the sales counter opening hours?

Monday – Friday: 09:00–12:30 and 15:00–19:00. Saturday: 09:00–12:30.

 

Can I collect Vespa spare parts ordered online directly from the shop?

Yes, you can collect your order from the sales counter by selecting the option to collect in store during checkout.

 

WARRANTIES AND ASSISTANCE

 

What warranties do you offer on Vespa spare parts?

All new Vespa spare parts are covered by a 24-month legal warranty (12 months for professional use). The warranty covers manufacturing defects, but not wear and tear or incorrect assembly.

 

Can I receive assistance?

Of course! You can contact our customer service by telephone/WhatsApp on 049 796 6511 or by email at info@officinatonazzo.it for any issues related to your order or the parts you have purchased.